A serious store needs clear rules around condition, shipping, and returns.

These policy blocks are visible from the start so buyers know how GCT grades condition, how quickly products ship, and how returns are handled on refurbished and specialty inventory.

Condition Grades

Use a simple grading system

Grade A for clean tested inventory, Grade B for cosmetic wear but solid function, and Grade C for budget inventory with heavier wear or narrower guarantees.

Shipping

State realistic handling expectations

Small items can ship fast. Large or fragile systems may need extra handling time, pickup coordination, or freight planning.

Returns

Keep the policy clean and believable

Returns should reflect the item type and testing level. Clear disclosures reduce drama more than aggressive policy language does.